Privacy Policy

Effective Date: June 2026

Heirloom Graphix respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

When you submit an inquiry or place an order, we may collect information such as:

  • Your name

  • Email address

  • Information about your family history and genealogy

  • GEDCOM files or other genealogical data you voluntarily provide

  • Family photographs you choose to submit for inclusion in a chart

We collect only the information necessary to communicate with you and create your custom genealogy chart.

How Your Information Is Used

Your information is used solely to:

  • Respond to your inquiries

  • Design and produce your custom genealogy chart

  • Communicate with you regarding your project

  • Process payment and fulfill your order

We do not sell, rent, or trade your personal information.

Your Genealogical Information

We understand that family history information can be personal.

Any genealogical data, family photographs, or GEDCOM files you provide are used only for the purpose of creating your custom chart unless you give us permission to use your completed project as an example in our portfolio or marketing materials.

Payment Information

Payments are processed through secure third-party payment providers. Heirloom Graphix does not store your complete credit card information.

Data Security

We take reasonable measures to protect the information you provide from unauthorized access or disclosure.

Cookies

Our website may use standard website analytics and cookies to help improve site performance and understand visitor behavior. These tools do not identify you personally.

Third-Party Services

Our website may use trusted third-party services for hosting, analytics, payment processing, or communication. These providers maintain their own privacy policies.

Contact

If you have questions regarding this Privacy Policy, please contact us using the inquiry form on this website.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.